How to Pre-Order Your Akoya Pearl Necklace

At Nexus8GG Jewellery, we’re thrilled to offer pre-orders for premium Akoya pearl necklaces, each certified with 真珠科学研究所 (Japan Pearl Science Lab). Follow the simple steps below to reserve yours:

Step 1: Contact Our Customer Service

Reach out to our customer service team to start the pre-order process. You can contact us via:

  • Whatsapp : +6591245928
  • Email: admin@nexus8gg.com

When you contact us, kindly provide the following details:

  • Item Code for the [RosePremium/BlueRose/Rose] Akoya pearl necklace you wish to pre-order.
  • Preferred Pearl Colour
  • Preferred Pearl Size
  • Preferred Length
  • Your Name
  • Phone Number
  • Email Address

These details help us confirm your pre-order and keep you updated throughout the process.

Step 2: Receive Product Confirmation

Our customer service representative will confirm availability and send you a picture of the necklace and the details as well as the price for your review and consider. We'll assist in choosing a necklace with the highest luster and minimal imperfections. Please note that if the pre-order process in Step 3 takes too long, the necklace may become unavailable and we would help select another necklace for replacement.

Step 3: Confirm and Complete Payment

Once you’ve reviewed the necklace and are ready to move forward, our customer service team will guide you through the secure payment process. Upon completing your payment, you’ll receive an email confirming your pre-order details.

Step 4: Receive Order Updates

We’ll keep you informed on the status of your pre-order and share with you the details of the necklace including the certificate number. We will inform you the estimate delivery date.

Step 5: Delivery

When your Akoya pearl necklace is ready, we’ll notify you and arrange shipping. You can expect the same care and quality in delivery as in every step of the process.

Ensuring Pearl & Certificate Authenticity

At Nexus8GG, we take the authenticity of our pearls very seriously. Here’s how we guarantee the reliability of our certificates:

  1. Independent Verification: Once we receive the certificate, we will verify with 真珠科学研究所 (Japan Pearl Science Lab) to ensure the certificate is genuine and meets our quality standards.
  2. Quality Guarantee: Only jewellery with verified, authentic certificates is shipped to our customers. This process adds a layer of assurance, so you can shop with confidence, knowing that your Akoya pearl necklace is genuinely certified.
  3. Immediate Action on False Certificates: If 真珠科学研究所 (Japan Pearl Science Lab) identifies any discrepancies or authenticity issues, we will immediately inform and refund you. Your trust is important to us, and we work diligently to ensure that every piece you receive is exactly as promised.

For any questions about our verification process, please feel free to contact our customer service team. We’re here to provide you with transparent and trustworthy information.